All the items in this shop are handmade and finished by me.
Please don't hesitate to contact me with any concerns you may have. I want you to love your purchase and appreciate the opportunity to correct any problems.
If you are unhappy with anything you order, for any reason, I will gladly offer you an exchange or refund if you post the item back within 14 days in its box in its original condition.
Please also ship back to me safely packaged and with registered post.
Of course, I cannot offer refunds on bespoke pieces, but you will certainly be happy with them. The time we spend working together through the design process will ensure your delight.